Effective
Date: December 1, 2003
Notice of Privacy Practices
THIS
NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND
HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
If
you have any questions about this Notice, our policies, or practices please
contact the Valley Hospital Privacy Officer at Valley Hospital, 515 E.
Dahlia, Palmer, AK 99645, Telephone (907) 746-8600.
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Who Will Follow This Notice
This
Notice describes our organization�s practices and those of:
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Health
care professionals who are members of our workforce authorized to access
and/or enter information into your medical record or billing record.
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All departments and units of this facility.
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All
employees, volunteers and other facility personnel considered a part of our
workforce.
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Any
health care entities and medical offices owned by or affiliated with this
facility.
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This
facility is a part of an organized health care arrangement (OHCA).
An OHCA is (i) a clinically integrated setting in which individuals
typically receive health care from more than one health care provider or
(ii) an organized system of health care in which more than one health care
provider participates. The
health care providers who participate in the OHCA will share medical and
billing information about you with one another as may be necessary to carry
out treatment, payment, and health care operations activities. This Notice of Privacy Practices constitutes the Notice of Privacy
Practices for the OHCA and all the health care providers participating in
the OHCA. The health care
providers who participate in the OHCA and to which this Notice of Privacy
Practices applies include this facility and the members of it�s medical
staff.
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Certain
physicians who provide medical services in this facility are members of the
facility�s medical staff and, as such, are part of the OHCA.
Such physicians are, however, self-employed independent contractors;
they are not the agents, servants, or employees of this facility, and the
facility is not responsible for their judgment or conduct.
Our
Pledge Regarding Medical and Billing Information
We
understand that information about you and your health is personal. We are
committed to protecting medical and billing information about you. We create a
record of the care and services you receive at our facility. Typically, this
record contains your symptoms, examination and test results, diagnoses,
treatment, a plan for future care or treatment, and charges or bills for
services related to your care. These records are used to provide you with
quality care and to comply with certain legal requirements.
This
Notice applies to all of the records of your care generated by the facility,
whether made by facility personnel or your personal care provider. Your personal
care provider (for example, your personal physician, midwife, etc.) may have
different policies or Notices regarding the provider�s use and disclosure of
your medical and billing information created in the practice office or clinic.
This
Notice will tell you about the ways in which we may use and disclose medical and
billing information about you. We also describe your rights and certain
obligations we have regarding the use and disclosure of your medical
information.
We
are required by law to:
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Make
sure that medical and billing information that identifies you is kept
private;
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Give
you this Notice of our legal duties and privacy practices with respect to
medical and billing information about you; and
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Follow
the terms of the Notice that is currently in effect.
How We May Use and Disclose Medical and Billing Information About You
The
following categories describe different ways we use and disclose medical and
billing information. For each category of uses or disclosures we will explain
what we mean and try to give some examples. Not every use or disclosure in a
category will be listed. However, all of the ways we are permitted to use and
disclose information will fall within one of the categories.
For
Treatment.We may use medical information about
you to provide you with medical treatment or services. We may disclose medical
information about you to doctors, nurses, health care technicians, health care
professional students, or other facility personnel who are involved in taking
care of you at our facility. We may also disclose information about you to other
health care providers outside our facility so they may treat you. For example, a doctor treating you for a broken leg may need
to know if you have diabetes because diabetes may slow the healing process. In
addition, the doctor may need to tell the dietitian if you have diabetes so we
can arrange for appropriate meals. Different departments of the facility also
may share medical information about you in order to coordinate the different
things you need, such as prescriptions, lab work, and x-rays. This information
is shared on the basis of other health care staff �needing to know� the
information to provide safe necessary treatment to you. We also may disclose
medical information about you to people outside the facility who may be involved
in your medical care after you leave the facility, such as family members, or
other health care professionals we use to provide services that are a part of
your care.
For
Payment. We
may use and disclose medical information about you so the treatment and services
you receive at our facility may be billed to and payment may be collected from
you, an insurance company, or other third party. For example, we may need to
give your health plan information about surgery you received at our facility so
your health plan will pay us or reimburse you for the surgery. We may also tell
your health plan about a treatment you are going to receive to obtain prior
approval or to determine whether your plan will pay for the treatment. This does
NOT mean that all information in your medical record will be shared to gain
approval or seek payment, but only that information which is necessary. We may
also provide information about you to another health care provider or facility
for their payment activities. For example, we may provide information about you
to your doctor�s office so they can bill you or your insurance company.
For
Health Care Operations.
We
may use and disclose medical information about you for facility operations.
These uses and disclosures are necessary to run the facility and make sure all
of our patients receive quality care. For example, we may use medical
information to review our treatment and services and to evaluate the performance
of our staff in caring for you. We may also combine medical information about
many facility patients to decide what additional services the facility should
offer, what services are not needed, and whether certain new treatments are
effective. We may also disclose information to doctors, nurses, technicians,
professional health care students, and other facility personnel for review and
learning purposes. We may also combine the medical information we have with
medical information from other facilities to compare how we are doing and see
where we can make improvements in the care and services we offer.nbsp;
We may remove information that identifies you from this set of medical
information so others may use it to study health care and health care delivery
without learning who you or other patients are as individuals. We may provide
information about you to other health care providers, health plans, or health
care clearinghouses to perform activities such as quality assessment, case
management, training, and studying groups of people for the purpose of improving
health.
Appointment
Reminders.
We
may use and disclose medical information to contact you as a reminder that you
have an appointment for tests, treatment, or medical care.
Treatment
Alternatives.
We
may use and disclose medical information to tell you about or recommend possible
treatment options or alternatives that may be of interest to you or offer you
optional care alternatives.
Health-Related
Products and Services.We
may use and disclose medical information to tell you about health-related
benefits or services that may be of interest to you.
Fundraising
Activities. We
may use medical information about you to contact you in an effort to raise money
for the facility and its operations. We may disclose medical information to a
foundation related to the facility so that the foundation may contact you to
raise money for the facility. In such event we would release contact
information, such as your name, address and phone number, and the dates you
received treatment or services at our facility.If
you do not want the facility to contact you for fundraising efforts, you must
notify the Valley Hospital Privacy Officer, 515 E. Dahlia, Palmer, AK 99645 in
writing.
Facility
Directory.Unless
you tell us otherwise, we may include certain limited information about you in
the facility directory while you are a patient at the facility. This information
may include your name, location in the facility, your general condition (such as
�fair�, �stable�, �critical�), and your religious affiliation. The
directory information, except for your religious affiliation, may also be
released to people who ask for you by name. Your religious affiliation may be
given to a member of the clergy, such as a minister, priest or rabbi, even if
they don�t ask for you by name. This disclosure is necessary so your family,
friends, and clergy can visit you in the facility and generally know how you are
doing.You
have the right to request that you not be identified to any of these individuals
upon admission.
Individuals
Involved in Your Care or Payment for Your Care. Unless
you tell us otherwise, we may release medical information about you to a friend
or family member who is involved in your medical care. We may give information
to someone who helps pay for your care. We may also tell your family or friends
your condition and that you are in the facility. In addition, we may disclose
medical information about you to an entity assisting us in a disaster relief effort
so that your family can be notified about your condition, status, and location.
Business
Associates.There
are some services provided in our organization through contracts with business
associates. Examples may include certain laboratory tests, medical transcription
services, and a copy service we may use when making copies of your health
record. When these services are contracted, we may disclose your health
information to our business associates so they can perform the jobs we�ve
asked them to do and bill you or your third-party payer for services rendered.
To protect your health information, however, we require the business associate
to safeguard your information appropriately.
Research.
Under
certain circumstances, we may use and disclose medical information about you for
research purposes. For example, a research project may involve comparing the
health and recovery of all patients who receive one medication to those who
received another, for the same condition. In certain circumstances, we are
permitted to disclose medical information about you to people preparing for
research. For example, researchers may look for patients with specific treatment
needs to develop a research protocol, but may not remove the medical information
they review from the facility. All research projects, however, are subject to a
special approval process. This process evaluates a proposed research project and
its use of medical information, trying to balance the research needs with
patients� need for privacy of their medical information. Before we use or
disclose medical information for research, the project will have been approved
through this research approval process. We will almost always ask for your
specific permission if the researcher will have access to your name, address, or
other information that reveals who you are, or will be involved in your care at
the facility.
As
Required By Law. We
will disclose medical information about you when required to do so by federal,
state, or local laws.
To
Avert a Serious Threat to Health or Safety. We
may use or disclose medical information about you when necessary to prevent a
serious threat to your health and safety or the health and safety of the public
or other person. Any disclosure, however, would only be to someone able to help
prevent the threat.
Organ
and Tissue Donation. If you
are an organ donor, we may release medical information to organizations that
handle organ procurement or organ, eye, or tissue transplantation or to an organ
donation bank, as necessary to facilitate organ or tissue donation and
transplantation.
Military
Personnel.If
you are a member of the armed forces, active or reserve, we may release medical
information about you as required by military command authorities. We may also
release medical information about foreign military personnel to the appropriate
foreign military authority.
Workers�
Compensation. We
may release medical information about you as necessary to comply with laws
related to workers� compensation or similar programs that provide benefits for
work-related injuries or illnesses.
Public
Health Risks. We
may disclose medical information about you for public health activities. These
activities generally include the following:
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To
prevent or control disease, injury, or disability;
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To
report births and deaths;
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To
report child abuse or neglect;
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To
report reactions to medications or problems with products;
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To
notify people of recalls of products they may be using;
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To
notify a person who may have been exposed to a disease, or who may be a risk
for contracting or spreading a disease or condition; and
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To
notify the appropriate government or law enforcement authority if we believe
a patient has been the victim of abuse, neglect, or domestic violence. We
will only make this disclosure if you agree or when required or authorized
by law.
Health
Oversight Activities. We
may disclose medical information to a health oversight agency for activities
authorized by law. These oversight activities include, for example, audits,
investigations, inspections, and licensure. These activities are necessary for
the government to monitor the health care system, government programs, and
compliance with civil rights laws.
Lawsuits
and Disputes. If
you are involved in a lawsuit or a dispute, we may disclose medical information
about you in response to a court or administrative order. We may also disclose
medical information about you in response to a subpoena, discovery request, or
other lawful process by someone else involved in the dispute, but only if
efforts have been made to tell you about the request or to obtain an order
protecting the information requested.
Law
Enforcement. We
may release medical information if asked to do so by a law enforcement official:
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In
response to a court order, subpoena, warrant, summons, or similar process;
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To
identify or locate a suspect, fugitive, material witness, or missing person;
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About
the victim of a crime if, under certain limited circumstances, we are unable
to obtain the person�s agreement;
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About
a death we believe may be the result of criminal conduct;
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About
criminal conduct at the facility; and
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In
emergency circumstances to report a crime, the location of the crime or
victims, or the identity, description, or location of the person who
committed the crime.
Coroners,
Medical Examiners and Funeral Directors.We
may release medical information to a coroner or medical examiner. This may be
necessary, for example, to identify a deceased person or determine the cause of
death. We may also release medical information about you as a patient of the
facility to funeral directors as necessary to carry out their duties.
National
Security and Intelligence Activities. We
may release medical information about you to authorized federal officials for
intelligence, counterintelligence, and other national security activities
authorized by law.
Protective
Services for the President and Others. We
may disclose medical information about you to authorized federal officials so
they may provide protection to the President, other authorized persons, and
foreign heads of state or to conduct special investigations.
Inmates.
If
you are an inmate of a correctional institution or under the custody of a law
enforcement official, we may release medical information about you to the
correctional institution or law enforcement official. This release would be
necessary (1) for the institution to provide you with health care; (2) to
protect your health and safety or the health and safety of others; or (3) for
the safety and security of the correctional institution.
Other
uses of medical information: authorization and right to revoke authorization. Other
uses and disclosures of medical information not covered by this Notice or the
laws that apply to us will be made only with your written authorization. If you
authorize us to use or disclose medical information about you, you may revoke
that authorization, in writing, at any time. If you revoke your permission, we
will no longer use or disclose medical information about you for the reasons
covered by your written authorization. You understand that we are unable to take
back any disclosures we have already made with your authorization, and that we
are required by state law to retain our records of the care that we provide to
you.
Your Rights Regarding Medical and Billing Information About You
You have the following rights regarding your medical and billing information we
maintain.
Right
to Inspect and Copy Your Medical and Billing Information. You
have the right to inspect and copy medical information that may be used to make
decisions about your care. Usually, this includes medical and billing records,
but does not include psychotherapy notes.
To
inspect and obtain a copy of medical and billing information that may be used to
make decisions about you, you must submit your request in writing to Valley
Hospital Health Information Management (HIM) Manager or Record Custodian, HIM
Department, 515 E. Dahlia, Palmer, AK 99645.
If you request a copy of the information, we may charge a fee for the
costs of copying, mailing, or other supplies associated with your request.
We
may deny your request to inspect and copy this information in certain limited
circumstances. If you are denied access to medical or billing information, you
may make a request, in writing to the Valley Hospital Privacy Officer, that the
denial be reviewed. Another licensed health care professional chosen by the
facility will review your request and the denial. The person conducting the
review will not be the person who denied your request. We will comply with the
outcome of the review.
Right
to Amend Your Medical and Billing Information. If
you feel that medical and billing information we have about you is incorrect or
incomplete, you may ask us to amend the information. You have a right to request
an amendment for as long as the information is kept by or for the facility.
To
request an amendment, your request must be made in writing and submitted to the
Valley Hospital Health Information Management (HIM) Manager or Record
Custodian, HIM Department, 515 E. Dahlia, Palmer, AK 99645.
In addition, you must provide a reason that supports your request.
We
may deny your request for an amendment if it is not in writing, or does not
include a reason to support the request. In addition, we may deny your request
if you ask us to amend information that:
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Was
not created by us, unless the person or entity that created the information
is no longer available to make the amendment;
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Is
not part of the medical or billing information kept by or for the facility;
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Is
not part of the information that you would be permitted to inspect and copy;
or
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Is
accurate and complete.
Right
to an Accounting of Disclosures of Your Medical and Billing Information. You
have the right to request an �accounting of disclosures.� This is a list of
certain disclosures we made of medical and billing information about you, except
for those disclosures to carry out treatment, payment, or health care
operations, disclosures made to you, disclosures you have authorized, or certain
other disclosures.
To
request an accounting of disclosures, you must submit your request in writing to
the Valley Hospital Privacy Officer.
Your request must state a time period, which may not be longer than six
(6) years and may not include dates before April 14, 2003. The first list you
request within a 12-month period will be free.
For additional lists, we may charge you for the costs of providing the
list. We will notify you of the costs involved and you may choose to withdraw or
modify your request at that time before any costs are incurred.
Right
to Request Restrictions.You
have the right to request a restriction or limitation on the uses and
disclosures of your medical or billing information for treatment, payment or
health care operations. You also have the right to request a restriction on the
medical or billing information we disclose about you to someone who is involved
in your care or payment for your care, like a family member or friend. For
example, you could ask that we not use or disclose information about your
particular surgery or other particular treatment. We
are not required to agree to your request.
If we cannot agree to your requested restriction, we will notify you. If we do
agree, we will comply with your request unless the information is needed to
provide you emergency treatment. We may terminate our agreement for a
restriction if we inform you and you agree.
To
request restrictions, you must make your request in writing to Valley Hospital
Privacy Officer, 515 E. Dahlia, Palmer, AK 99645.
Right
to Request Confidential Communications. You
have the right to request that we communicate with you about medical treatment
and options in a certain way or at a certain location. For example, you can ask
that we contact you at a different phone number or address than that shown in
your records.
To
request confidential communications, you must make your request in writing to
Valley Hospital Privacy Officer, 515 E. Dahlia, Palmer, AK 99645. We will not
ask you the reason for your request. We will accommodate all reasonable
requests. Your request must specify how or where you wish to be contacted.
Right
to a Paper Copy of This Notice. You
have the right to a paper copy of this Notice. You will be offered a paper copy
of this Notice during the admission or registration process. You may ask us to
give you a copy of this Notice at any time, or you may contact our Privacy
Officer at (907) 746-8600.
Even
if you have agreed to receive this Notice electronically, you are still entitled
to a paper copy of this Notice. You may obtain a copy of this Notice at our
website, http://www.valley-hosp.com .
State
Law Issues. Many
states have requirements regarding the mandatory or voluntary reporting of
health information for various purposes, such as maintaining records of births
and deaths or engaging in activities relating to the improvement of health care
or the reduction of health care costs. In addition, some states have enacted
privacy laws or other laws respecting the confidentiality of medical information
that have requirements different from, and in some cases more stringent than,
those described herein. To the extent that an applicable state privacy law
imposes requirements that are more restrictive than federal privacy law, the
state law will preempt the federal law.
Changes to This Notice
We
reserve the right to change this Notice at any time. We reserve the right to
make the revised or changed Notice effective for medical and billing information
we already have about you as well as any information we receive in the future. The effective date of the revised Notice will be on the first
page, in the top right-hand corner. As
of the effective date, distribution of the revised Notice that is in effect will
be the same as above in the section describing your rights to receive a paper
copy of the Notice.
Complaints
If
you believe your privacy rights have been violated, you may file a complaint
with the facility or with the Secretary of the Department of Health and Human
Services.
To
file a complaint with the facility, contact Valley Hospital Privacy Officer, 515
E. Dahlia, Palmer, AK 99645. If you
prefer not to speak with a local person, you may file a complaint with the
facility by calling this toll free anonymous hot line number, 1-800-345-8650.
You will not be retaliated
against or penalized for filing a complaint.
The
Secretary of the Department of Health and Human Services may be contacted at 200
Independence Ave., S.W.; Washington, D.C. 20201 or by phone at 1-877-696-6775.
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